TERMS AND CONDITIONS
Effective Date: 15th January 2025
Welcome to The BulkEase! These Terms and Conditions ("Terms") govern your use of our website and services. By accessing or using the platform, you agree to be bound by these Terms. If you do not agree, please refrain from using our services.
1. Introduction
1.1. The BulkEase ("we," "our," or "us") provides an online marketplace for purchasing a wide range of products and offers both individual shopping and community group buying options.
1.2. These Terms outline the rights and responsibilities of all users, including buyers, sellers, and group participants.
2. Definitions
For clarity, the following terms are defined:
· Platform: The website and any associated applications operated by The BulkEase.
· Community Group Buying: A model where discounts are offered when a specified number of participants purchase a product together.
· User: Any individual or entity accessing or using the platform.
3. Eligibility
3.1. You must be at least 18 years old or the legal age of majority in your jurisdiction.
3.2. By registering or using the platform, you confirm that all information provided is true, accurate, and up-to-date.
3.3. Businesses and entities using the platform must ensure that their representatives are authorized to act on their behalf.
4. Account Registration and Use
4.1. Users must create an account to access certain features of the platform.
4.2. Account credentials must be kept secure. You are responsible for all activity under your account.
4.3. Notify us immediately of unauthorized use of your account.
5. Purchases and Payments
5.1. Prices for products are displayed in Indian Rupees and are subject to change without prior notice.
5.2. Payments can be made using our approved payment methods, including credit/debit cards, UPI, and wallets.
5.3. For group purchases:
· Payments from all participants must be completed before the order is processed.
· If the group does not meet the minimum participant requirement within the specified time, payments will be refunded.
6. Shipping and Delivery
6.1. We aim to deliver products within the estimated timelines displayed at checkout. However, delivery times may vary due to unforeseen circumstances.
6.2. Users must provide accurate shipping details. We are not liable for delays or losses due to incorrect information.
6.3. Information regarding a delivery may be shared with the individual on WhatsApp community group or by e-mail
7. Return and Refund Policy
7.1. Returns are accepted under conditions specified in our Return and Refund Policy.
7.2. Refunds will be processed to the original payment method. Please allow 7-10 business days for the refund to reflect.
8. Community Group Buying
8.1. Discounts are contingent upon meeting the required number of participants within the specified time frame.
8.2. Products purchased through group buying cannot be exchanged or returned unless defective or damaged.
8.3. If the group order fails to meet the required number, all payments will be refunded.
9. User Conduct
9.1. Users agree not to:
· Misuse the platform for fraudulent purposes.
· Engage in activities that disrupt platform functionality.
9.2. Violations of these Terms may result in account suspension or termination.
10. Intellectual Property
10.1. All content on the platform, including but not limited to text, graphics, logos, and software, is owned by The BulkEase or its licensors.
10.2. Unauthorized use of our intellectual property is strictly prohibited.
11. Limitation of Liability
11.1. We are not liable for indirect, incidental, or consequential damages arising from the use of the platform.
11.2. Product descriptions and images are provided by sellers. We do not guarantee accuracy or suitability.
12. Privacy Policy
12.1. Your use of the platform is governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information.
13. Amendments
13.1. We reserve the right to update these Terms at any time. Updated Terms will be posted on the platform, and continued use constitutes acceptance of changes.
14. Governing Law and Dispute Resolution
14.1. These Terms are governed by the laws of Indian Law.
14.2. Any disputes will be resolved through arbitration in Kolkata.
15. Contact Information
For questions or support, contact us at:
· Email: bulkease@gmail.com
· Phone: 94300 71336
Privacy Policy
Effective Date: 15th of January 2025
At The BulkEase, we prioritize your privacy. This Privacy Policy explains how we collect, use, and protect your information.
1. Information We Collect
1.1. Personal Information: Name, email, phone number, shipping address, and payment details and maybe roll number of the individuals if provided.
1.2. Non-Personal Information: Browser type, device information, and IP address.
2. How We Use Your Information
2.1. To process and fulfil your orders.
2.2. To improve our platform and services.
2.3. To communicate updates, offers, and support.
3. Sharing Your Information
3.1. We do not sell your data to third parties.
3.2. Information may be shared with service providers for order fulfilment and delivery.
4. Data Security
4.1. We implement industry-standard measures to protect your data.
4.2. While we strive to safeguard information, no system is completely secure.
5. Cookies
5.1. We use cookies to enhance user experience. You can disable cookies in your browser settings.
6. Your Rights
· 6.1. Access, update, or delete your data by contacting us at bulkease@gmail.com.
Return and Refund Policy
Effective Date: 15th January 2025
At The BulkEase, we strive for customer satisfaction. Please review our return and refund policy before making a purchase.
1. Return Conditions
1.1. Products can be returned only if
· The item is defective or damaged.
· The wrong item was delivered.
2. Guarantee Policy
2.1. The Guarantee policy of the product is taken care of by the respective providing company and The BulkEase is not liable for any of those policy rules.